At Mannerandgrace, we maintain strict financial compliance and data protection standards for all electronic transactions initiated through www.mannerandgrace.com. We operate in compliance with commercial legal frameworks in New Zealand and the European Union, ensuring clear operational transparency and robust transaction safeguards.
- Transaction & Pricing Structure
Consultation Deposits: All initial amounts processed through our online checkout represent non-refundable booking and consultation deposits. These deposits reserve operational instruction capacity and initiate detailed assessment of client requirements.
Service Quotations: Total project fees are established exclusively via formal written quotation following initial inquiry evaluation. Remaining account balances are invoiced and settled according to agreed contract terms.
- Payment Encryption & Data Protection Standards
Secure Data Transmission: All credit, debit, and electronic payment transmissions processed via our website utilize standard Secure Sockets Layer / Transport Layer Security (SSL/TLS) cryptographic protocols. Account information is encrypted prior to transmission.
PCI-DSS Compliance: Payment processing systems integrated with our website comply strictly with Payment Card Industry Data Security Standards (PCI-DSS Level 1). Payment card credentials are processed via secure encrypted architecture and are not stored or retained on our local website servers.
3-D Secure Authentication: Transactions involving card schemes in the European Economic Area (EEA) and New Zealand support Strong Customer Authentication (SCA) protocols, including 3-D Secure (3DS2), to verify identity and reduce unauthorized card usage.
- Data Privacy & Compliance
Personal financial records, invoicing information, and transaction logs gathered during booking are handled strictly in accordance with the New Zealand Privacy Act 2020 and the European Union General Data Protection Regulation (GDPR). Data is processed solely for payment verification, quote fulfillment, accounting, and statutory record-keeping obligations.
- Corporate Contact Details
For inquiries or administrative assistance regarding billing, transaction verification, or payment documentation, please contact our administrative team:
Official Address: XXX
Telephone: XXX
Customer Contact Email: business@mannerandgrace.com